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Contacting Border Information Service
Within Canada 1-800-461-9999
Outside Canada 1-204-983-3500 -
Nelway Crossing - Located between Metaline Falls, WA and Salmo, BC.
Hours: US and Canadian customs open 8 a.m. to midnight, daily. -
Patterson Crossing - Located between Northport, WA and Rossland, BC.
Hours: Canadian and US customs open 24 hours a day, daily.
Do You Have a Record?
Canadian Immigration regulations restrict anyone from entering the country who has a conviction that would be considered a criminal charge in Canada.DUI charges or drug convictions (anytime in recent or ancient history) could mean you will be denied entry into Canada. Your records in the US can be accessed by our Customs & Immigration officers through co-operative agreements between the US and Canada.
For those who have a record a one-time visitor application can be made at the Canadian border for approximately $200 CDN, taking up to 4 hours to complete. A permanent application for visitor entry can be made through the Canadian Embassies in the US for a lesser amount ($35 CDN) however, this process can take up to 16 months. Some visitors with such convictions have successfully gained entry by pre-arranging their border crossing application and carrying letters from their home police force, clergy, etc. indicating their compliance with the rules over the past five years or more.
We suggest you communicate with a Canadian Immigration office prior to your planned trip if you have past charges. Random checks into this background information do not happen to everyone, but they are common.





